Privacy Policy

Data Protection in the UAE

We handle personal data in line with the laws of the United Arab Emirates and take reasonable technical and organisational measures to protect it from unauthorised access, use or disclosure.

What Personal Data We Collect

When you send an enquiry or a booking request, we may collect:

• Name
• Phone number
• Email address
• Booking date and time
• Number of guests
• The yacht, package or activity you chose
• Extra services you request
• Any other details you share with us

We may also collect technical information when you use the website, such as your IP address, device and browser type, the pages you visit and how you use the site.

Why We Collect Your Data

We use your information to:

• Answer your questions and send prices
• Manage and confirm your booking
• Send the boarding point, the trip time and updates
• Arrange decorations and extra services
• Process payments when needed
• Improve our services and the website
• Prevent fraud or misuse of our services

Communication About Your Booking

When you contact us on the website, by phone, on WhatsApp or by email, we use your details to reply and to complete your booking, including the booking confirmation, the yacht details, the boarding time and place, and safety information.

Marketing Messages

We may send you offers about our yachts, packages and marine activities when this is allowed. You can ask us to stop marketing messages at any time.

How We Share Your Data

We do not sell or rent your personal information. We only share what is needed to deliver your booking with:

• Yacht operators and crew
• Decoration, cake and catering providers
• Payment service providers
• Website and hosting providers
• Government bodies when the law requires it

Third-Party Services

Our website may use services such as WhatsApp, maps, analytics tools and payment gateways. These providers handle data under their own privacy policies.

Payment Information

Online payments, when used, are processed by a secure payment provider. We do not store full card details on our website.

Cookies

The website may use cookies to keep it working well, remember your preferences and understand how visitors use it. You can block or delete cookies in your browser settings, but some features may then not work.

Data Security and Retention

Only the people and providers who need your information to deliver your booking can access it. We keep personal data only as long as needed for the booking, our legal duties and customer service.

Your Rights

You can ask us to see, correct or delete the personal data we hold about you, or to stop marketing messages, by contacting us.

Contact Us

For any privacy question, call or WhatsApp +971 54 442 6440 or email info@rentyachtabudhabi.com.